Terms & Conditions

These Terms govern your relationship with the operator of the website quickwin-aussie.com ("Quick Win", "we", "us", "our") and your use of the services offered through quickwin-aussie.com as referenced by Quick Win. These Terms take effect on 1 January 2026 and apply to all access to, and use of, the website and related services from that date.

Definitions

For the purposes of these Terms, the following definitions apply:

• Operator means Rabidi N.V., a company incorporated in Curaçao with registration number 151791 and registered address at Dr. H. Fergusonweg 1, Willemstad, Curaçao, being the owner and operator of the Quick Win brand and of the website quickwin-aussie.com, and any authorised affiliates or processors, including Tilaros Limited in Cyprus, acting as payment processor.
• Website means the site located at https://quickwin-aussie.com and any mobile, tablet or other versions, mirrors, or related review implementations, including the environment referenced by Quick Win, through which the services are offered.
• User or Player means any natural person who accesses the Website, registers an account, or otherwise uses the services provided by the Operator.
• Account means a registered, personal user account created on the Website for the purpose of using the services, placing Bets, and managing funds.
• Services means any online gambling, betting, casino, live casino, promotional, or ancillary services offered by the Operator via the Website.
• Bet means any wager, stake, or risk of value placed by a Player on any game, event, or outcome made available on the Website.
• Wager means the total amount staked by the Player on a Bet or a series of Bets, including in satisfaction of any wagering requirement associated with a Bonus.
• Bonus means any promotional credit, free spins, free bets, cashback, loyalty points, or other incentives credited to an Account, subject to specific terms and wagering requirements.
• Real Money Balance means funds deposited by the Player or winnings derived from such funds, which are not subject to wagering requirements.
• Bonus Balance means funds or value attributed to Bonuses that may be subject to wagering requirements, game restrictions, and withdrawal limitations.
• KYC or Know Your Customer means identity and verification procedures, including verification of age, identity, address, payment methods, and source of funds, in accordance with the Operator's policies and applicable laws of its licensing jurisdiction.
• RNG means Random Number Generator, the system used to determine game outcomes in a fair and random manner, tested in accordance with industry standards such as those of Gaming Laboratories International (GLI).
• Terms means these Terms and Conditions, as amended from time to time, together with any additional rules, policies, and conditions referenced or incorporated herein, including the Privacy Policy and individual game or promotion rules.
• Restricted Jurisdiction means any country or territory in which online gambling services such as those offered on the Website are illegal, prohibited, or subject to local licensing requirements that are not met by the Operator, including, for the avoidance of doubt, Australia.

Account Registration

Eligibility and age requirements

• Minimum age: You must be at least 18 years of age, or the higher legal age of majority applicable in your country of residence, to open an Account and use the Services.
• Jurisdictional restrictions:
  • The Services are offered under a Curaçao licence (Antillephone N.V. licence no. 8048/JAZ2020-001). They are not authorised by Australian regulators and constitute offshore interactive gambling services.
  • Residents of, or persons located in, any Restricted Jurisdiction, including Australia, must not create an Account, deposit funds, or place Bets. If you are an Australian resident or located in Australia, you are prohibited from using the gambling Services on quickwin-aussie.com.
• Legal capacity: By registering an Account, you confirm that you:
  • are a natural person acting on your own behalf;
  • have full legal capacity to enter into binding contracts;
  • are not acting as an agent or on behalf of another person.

Account creation process

1. Registration form: To open an Account, you must complete the online registration form, providing:
   • full legal name;
   • date of birth;
   • country of residence;
   • valid email address and telephone number (if requested);
   • chosen username and password; and
   • any other information requested by the Operator.
2. Email verification: You may be required to verify your email address by clicking a verification link sent to the address you provided. Failure to verify your email may result in limitations on your Account or its closure.
3. KYC and verification: At registration and at any time thereafter, the Operator may request KYC documentation, including but not limited to:
   • government-issued photo identification (e.g., passport, national ID card, driver licence);
   • proof of address (e.g., utility bill, bank statement not older than three months);
   • proof of ownership of payment methods used (e.g., redacted bank card copy, bank statement);
   • information regarding source of funds or wealth.
   The Operator may suspend or restrict your Account until satisfactory documentation is received and verified.

User obligations

• Accuracy of information: You warrant that all information you provide is accurate, complete, and up-to-date. You must promptly update your Account details in case of any changes. Providing false or misleading information may result in Account suspension or closure and forfeiture of funds.
• One account policy: You may hold only one Account with Quick Win. Multiple or duplicate Accounts may be closed, and Bonuses or winnings associated with them may be voided.
• Password and security:
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your Account.
  • You must not share your credentials or allow any third party to access your Account.
  • You must notify us immediately at [email protected] if you suspect unauthorised access.
• Compliance: You agree to comply with these Terms and all applicable laws in your jurisdiction. You are solely responsible for determining whether your use of the Services is lawful in the country where you reside or access the Website.

Betting & Gameplay Rules

General betting rules

• Participation: You may place Bets only after:
  • successfully registering and maintaining an active Account;
  • depositing Real Money or using eligible Bonus funds; and
  • ensuring you are not accessing the Website from a Restricted Jurisdiction.
• Minimum and maximum stakes: Each game or Bet may have specific minimum and maximum wager amounts set by the Operator or its game providers. These limits are displayed within the relevant game interface and are subject to change without prior notice.
• Game rules: Specific game rules, paytables, and return to player (RTP) information are provided within each game. By placing a Bet, you accept the relevant game rules in addition to these Terms.
• RNG and fairness: Outcomes of virtual casino games are determined by an RNG designed to ensure fairness and randomness, tested in accordance with industry standards (for example, those referenced by Gaming Laboratories International (GLI)). While specific certification numbers for Quick Win may not be published, the Operator uses providers whose RNGs are independently tested.

Placement, acceptance, modification and cancellation of bets

1. Bet placement: A Bet is deemed placed and accepted when it is registered on the Operator's servers and appears in your game or Account history. If a dispute arises about whether a Bet has been placed or its outcome, the records maintained by the Operator's systems will be decisive, subject to applicable licensing requirements.
2. Prevention of errors: You are responsible for checking that the details of any Bet are correct before confirming it. Once submitted, Bets generally cannot be cancelled or modified.
3. Operator's right to void or adjust Bets: The Operator may void, cancel, or adjust Bets where:
   • a technical or human error causes incorrect odds, paytables, or game behaviour;
   • obvious errors (palpable errors) are apparent in markets or game configurations;
   • you or a third party have attempted fraud, collusion, or abuse of the system; or
   • a Bet was accepted in violation of these Terms or applicable licensing conditions.
   In such cases, the Operator may:
   • declare the Bet void and return the stake;
   • restore the Account to its state prior to the erroneous Bet; or
   • apply the correct odds or game rules retrospectively, if fair to do so.

Conduct in live casino, chats and interactive features

• Respectful behaviour: When participating in live casino games, chat rooms, or any other interactive features, you must:
  • refrain from using offensive, abusive, defamatory, discriminatory, or threatening language;
  • not harass, bully, or otherwise harm other Players, dealers, or staff; and
  • not promote illegal activities or other gambling sites.
• Prohibition of fraud and collusion:
  • You must not engage in cheating, collusion, exploitation of software bugs, or automatic play via bots or prohibited software.
  • The Operator may monitor gameplay to detect suspicious patterns and may suspend or close Accounts and void Bets where fraud or collusion is suspected.
• Moderation: The Operator may moderate, edit, or remove chat content and may temporarily or permanently revoke chat privileges at its discretion for breaches of these rules.

Bonus Terms

Bonus activation and availability

• Promotional offers: Bonuses may be offered via:
  • Welcome or first-deposit offers;
  • reload, cashback, or loyalty programs;
  • free spins or free bets; and
  • personalised or seasonal promotions.
  Each Bonus is subject to specific terms displayed on the promotion page or within relevant communications.
• Eligibility: Unless otherwise stated:
  • Bonuses are limited to one per Player, household, IP address, device, or payment method;
  • the Operator may exclude certain countries or Player segments from specific promotions; and
  • the Operator reserves the right to require completion of KYC procedures before crediting or allowing withdrawal of any Bonus or winnings.

Wagering requirements and timeframes

1. Wagering: Bonuses and any winnings derived from them may be subject to wagering requirements. For example, a Bonus may need to be wagered a specified multiple (e.g., 35x) before associated winnings can be withdrawn. The applicable multiple, eligible games, and contribution percentages will be set out in the relevant offer.
2. Contribution of games: Not all games contribute equally towards wagering requirements. Typically:
   • Most online pokies/slots may contribute 100%;
   • Table games and live casino games may contribute a lower percentage or be excluded; and
   • Certain low-risk betting patterns may be excluded entirely.
   The Operator will specify game contribution rules in the promotional terms or general bonus rules.
3. Time limits: Bonuses are generally subject to expiry. If wagering requirements are not met within the specified timeframe (for example, 7 - 30 days from activation, as per specific Bonus terms), the Bonus and any associated winnings may be forfeited.

Prohibited play and abuse of bonuses

• Prohibited strategies: The following practices are typically prohibited and may result in forfeiture of Bonuses and associated winnings, and/or Account closure:
  • placing single or aggregated high-value bets that significantly exceed your average bet size once a Bonus has been activated, where done solely to exploit the Bonus;
  • low-risk or zero-risk betting strategies that artificially fulfil wagering requirements;
  • deliberately playing restricted games with active Bonus funds;
  • colluding with other Players to maximise Bonus advantage; and
  • creating multiple Accounts to claim the same offer more than once.
• Combination of promotions: Unless explicitly stated, Bonuses cannot be combined. Only one active Bonus may be in play at a time. Activation of a new Bonus before completing the wagering of a previous Bonus may result in cancellation or forfeiture of the earlier Bonus and related winnings.
• Operator's rights: The Operator may:
  • withhold, cancel, or reclaim Bonuses in cases of suspected abuse;
  • limit maximum winnings derived from Bonuses, as specified in promotional terms; and
  • amend or withdraw promotional offers at any time, provided such changes do not adversely affect Bonuses already accepted under previously published terms.

Payments & Withdrawals

Deposits

• Payment methods: The Operator may make available various deposit methods, which can include:
  • bank cards (e.g., Visa, Mastercard);
  • e-wallets and online payment services;
  • bank transfers; and
  • where supported, cryptocurrencies processed through third-party providers.
  Availability may depend on your location, the Operator's risk assessment, and the capabilities of Tilaros Limited or other payment processors.
• Processing and limits:
  • Minimum and maximum deposit amounts are set by the Operator and displayed in the cashier section;
  • Deposits are usually credited instantly but may be delayed by banking networks, payment processors, or technical issues;
  • The Operator may impose daily, weekly, or monthly limits for risk and compliance purposes.
• Source of funds: By depositing, you confirm that:
  • the funds originate from lawful sources and are owned by you;
  • you are not depositing on behalf of any third party; and
  • you authorise the Operator to use third-party services to verify your payment instruments.

Withdrawals

1. General withdrawal conditions:
   • You may request a withdrawal from your Real Money Balance and cleared winnings, subject to completion of any applicable wagering requirements, KYC checks, and these Terms.
   • Where possible, withdrawals will be processed using the same method used for deposit. If this is not feasible, an alternative method may be offered.
2. Limits and processing times:
   • Minimum and maximum withdrawal amounts are specified in the cashier section. The Operator may set daily, weekly, or monthly caps on withdrawals.
   • The Operator aims to process withdrawal requests within a reasonable period (for example, 1 - 5 business days), subject to KYC checks and payment processor availability.
   • Additional time may be required for your bank or payment provider to complete the transfer.
3. Verification and security:
   • The Operator may require KYC verification before approving withdrawals, particularly where cumulative withdrawals exceed internal thresholds, there are signs of suspicious activity, or required by the licensing framework.
   • Failure to provide requested documentation within a reasonable timeframe may result in withdrawal delays, Account suspension, or closure.

Fees, chargebacks and refunds

• Fees:
  • The Operator may charge processing fees for certain deposit or withdrawal methods. Any applicable fees will be disclosed in the cashier section where reasonably possible.
  • Additional charges may be applied by your bank or payment provider, for which the Operator is not responsible.
• Chargebacks and reversals:
  • If you initiate a chargeback, reversal, or dispute of a payment, the Operator may:
    • suspend or close your Account;
    • withhold or confiscate winnings to cover outstanding amounts; and
    • recover any costs incurred as a result of the chargeback.
• Refunds:
  • Deposits used for valid Bets will not normally be refundable.
  • In cases of technical error, unauthorised use, or other exceptional circumstances, the Operator may, at its discretion and where lawful, refund certain Bets or adjust balances to restore your Account to the state before the error.
  • Bonuses are not redeemable for cash and may be cancelled without compensation where terms are breached.

Limitation of Liability

Operator's obligations

• Provision of services: The Operator will use reasonable skill and care to:
  • maintain the availability and integrity of the Website;
  • ensure that game outcomes are determined fairly via an RNG or other approved mechanisms; and
  • accurately record Bets, balances, and transaction histories in accordance with its licensing obligations in Curaçao.
• Accuracy of information: While the Operator endeavours to ensure that information displayed on the Website is accurate and up-to-date (including game rules, promotional details, and balance information), typographical errors or omissions may occur. In such cases, the Operator will correct the information and may adjust affected Bets or Bonuses in line with these Terms.

Exclusions of liability

• Technical failures: To the maximum extent permitted by applicable law, the Operator is not liable for:
  • any interruption, delay, or unavailability of the Website caused by system failures, maintenance, upgrades, or external factors beyond its reasonable control;
  • telecommunications or network interruptions, internet outages, or failures of third-party infrastructure; and
  • any corruption or loss of data arising from such technical issues, except where caused by the Operator's gross negligence or wilful misconduct.
• Indirect or consequential losses: The Operator will not be liable for:
  • loss of profits, revenue, business, or opportunity;
  • loss of data or goodwill; or
  • any indirect, consequential, or special damages, whether foreseeable or not, arising out of your use of the Services.
• Regulatory and jurisdictional matters: The Services are provided under a Curaçao licence and are not authorised by Australian regulators. You are responsible for ensuring that your use of the Website complies with local laws. The Operator is not liable for any legal consequences you may face for using the Services from a Restricted Jurisdiction, including Australia, where offshore gambling services may be blocked or prohibited by authorities such as the Australian Communications and Media Authority (ACMA).

Limitation of maximum compensation

• Maximum liability: Without prejudice to the foregoing exclusions, and to the extent permitted by law:
  • the Operator's total aggregate liability to you for any claim arising out of or in connection with your use of the Website or Services, whether in contract, tort, or otherwise, will not exceed the higher of:
    • the amount of your relevant Bet or Wager directly giving rise to the claim; or
    • the amount of Real Money Balance held in your Account at the time of the event giving rise to the claim, up to a reasonable cap as determined by the Operator in accordance with its licensing conditions.
• Non-excludable rights: Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law (for example, certain statutory consumer guarantees that may apply in some jurisdictions). In such cases, the Operator's liability is limited to the minimum extent required by law.

Intellectual Property Rights

Ownership of content and software

• Proprietary rights: All intellectual property rights in and to:
  • the Website quickwin-aussie.com and related implementations accessed through Quick Win;
  • all software, code, algorithms, and systems used to provide the Services;
  • graphics, logos, trademarks, trade names (including "Quick Win"), text, images, audio and video content; and
  • game titles, layouts, and user interfaces,
  are owned by the Operator or its licensors and are protected by copyright, trademark, and other applicable intellectual property laws.

Permitted and prohibited uses

• Limited licence: The Operator grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for personal, non-commercial entertainment purposes only, strictly in accordance with these Terms.
• Prohibitions: You must not, without the prior written consent of the Operator:
  • copy, reproduce, modify, adapt, translate, or create derivative works from the Website content or software;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software used in connection with the Website, except where permitted by mandatory law;
  • distribute, transmit, publish, sell, resell, or otherwise exploit any part of the Website or Services for commercial purposes; or
  • use any automated tools (such as robots, spiders, or scrapers) to access, monitor, or copy content from the Website.

Privacy & Data Protection

Your personal data is collected and processed by the Operator in accordance with its Privacy Policy, as updated from time to time and made available on quickwin-aussie.com.

• Scope of processing: Personal data may include:
  • identification and contact details provided during registration and KYC;
  • transaction and gameplay data, including Bets placed and winnings;
  • technical data such as IP addresses and device identifiers; and
  • communications with customer support via email (e.g., [email protected], [email protected]).
• Use of data: Data is processed for purposes including:
  • Account creation and management;
  • provision of Services and payment processing (including via Tilaros Limited and other processors);
  • compliance with legal and licensing obligations in Curaçao; and
  • fraud prevention, risk management, and responsible gambling measures where applicable.
• Privacy Policy reference: By using the Website, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your data in accordance with it. In the event of any inconsistency between these Terms and the Privacy Policy regarding data processing, the Privacy Policy will prevail for privacy matters.

Changes to Terms

Right to amend

• Updates: The Operator may revise, amend, or replace these Terms at any time, for example to reflect:
  • changes in applicable laws and regulations;
  • updates to licensing conditions in Curaçao;
  • introduction of new Services, features, or payment methods; or
  • operational or security considerations.

Notification and acceptance

• Notice methods: Where material changes are made, the Operator will use reasonable efforts to notify Users by one or more of the following:
  • email to the address registered on your Account;
  • prominent notice or banner on the Website upon login; or
  • update of the "effective date" at the beginning of these Terms.
• Continued use: Your continued use of the Website or Services after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree with the amended Terms, you must:
  • stop using the Website and Services; and
  • contact customer support to close your Account and withdraw any eligible Real Money Balance, subject to these Terms.

Termination & Suspension

Operator's right to suspend or terminate

• Grounds for action: The Operator may suspend or close your Account, withhold Bonuses or winnings, or restrict access to the Website, in whole or in part, where:
  • you breach these Terms or any applicable game or Bonus rules;
  • you provide false, inaccurate, or misleading information during registration, KYC, or thereafter;
  • there is suspicion of fraud, money laundering, financing of terrorism, collusion, or other criminal or unlawful activity;
  • there is evidence that you are located in, or a resident of, a Restricted Jurisdiction such as Australia, contrary to the prohibition on use from such territories;
  • you initiate chargebacks or fail to honour payment obligations; or
  • the Operator is required to do so by law, a court, or a competent regulatory authority.

Procedure and consequences

• Investigation: In case of suspected breach, the Operator may:
  • freeze your Account and funds while investigating;
  • request additional documentation or explanations from you; and
  • report the matter to relevant authorities where required by law.
• Closure and refunds:
  • If, upon completion of an investigation, the Operator concludes that no serious breach has occurred, your Account may be reinstated and any lawful balance made available for withdrawal.
  • If a breach is confirmed, the Operator may:
    • close your Account permanently;
    • void Bonuses and any winnings derived from them; and
    • confiscate funds where required by law or licensing obligations (for example, in cases of fraud or use from Restricted Jurisdictions) and, where lawful, return remaining funds to the original payment method.
• User-initiated closure: You may request closure of your Account at any time by contacting customer support. Subject to completion of KYC checks and these Terms, your remaining Real Money Balance (excluding any forfeited Bonuses) will be returned via a suitable withdrawal method.

Governing Law & Jurisdiction

Applicable law

• Licensing jurisdiction: These Terms, and your use of the Website and Services, are governed by the laws of Curaçao, the jurisdiction of incorporation and licensing of Rabidi N.V., without regard to conflict-of-law principles.
• Local law considerations: While Curaçao law governs the contract between you and the Operator, your local laws may also apply to your use of the Website. In particular:
  • Australian law, including the Interactive Gambling Act 2001 (Cth), imposes restrictions on offshore gambling services targeted at Australians; and
  • the Australian Communications and Media Authority (ACMA) may block access to websites providing prohibited interactive gambling services to persons in Australia.
  If you are located in Australia, you must not use the gambling Services on quickwin-aussie.com.

Dispute resolution

• Internal complaint process:
  • If you have a complaint concerning the Services, you should first contact customer support at [email protected], providing full details of the issue and any relevant supporting evidence.
  • The Operator will review your complaint and endeavour to provide a substantive response within a reasonable time.
• External mechanisms:
  • If your complaint cannot be resolved through the internal process and if required or permitted by the Operator's licensing conditions, you may be referred to an independent dispute resolution or alternative dispute resolution (ADR) body recognised in the licensing jurisdiction.
• Court jurisdiction:
  • Subject to any mandatory ADR requirements under Curaçao licensing, any dispute arising out of or in connection with these Terms or the Services may be submitted to the competent courts of Curaçao.
  • The Operator reserves the right to bring proceedings against you in the courts of your country of residence where appropriate and where permitted by applicable law.

Contact Information

If you have any questions about these Terms, your Account, or the Services, or if you wish to submit a complaint, you may contact the Operator using the following details:

• Customer Support Email: [email protected]
• General Information Email: [email protected]
• Press Enquiries: [email protected]
• Sales and Partnerships: [email protected]
• Human Resources: [email protected]
• Official Website: https://quickwin-aussie.com
• Operator (Registered Office & Legal Address):
  • Rabidi N.V.
  • Dr. H. Fergusonweg 1
  • Willemstad, Curaçao
  • Company registration number: 151791

For information about regulatory enforcement actions in Australia against offshore gambling services, Users may refer to public resources such as the Australian Communications and Media Authority (ACMA) website: https://acma.gov.au/blocking-illegal-offshore-gambling-websites. Such references are provided for informational purposes only and do not constitute authorisation or endorsement by any Australian authority.