Privacy Policy

This Privacy Policy explains how personal information is collected, used, disclosed and protected when you visit or use quickwin-aussie.com in connection with the Quick Win brand and the review project Quick Win. It applies to all website visitors, registered players and any person who interacts with our services, support channels or marketing communications. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is effective from 1 January 2026 and supersedes any prior versions.

Who We Are

OBSERVE: Identify operating entities, addresses and contacts. EXPAND: Clarify roles of operator vs. payment processor and review site context. REFLECT: Present a clear corporate identity and contact point for privacy matters.

The Quick Win online gambling services promoted via quick-win-aussie.com are owned and operated by:

Operator: Rabidi N.V., a public limited company (N.V.) incorporated under the laws of Curaçao.
Registration number: 151791
Registered and legal address: Dr. H. Fergusonweg 1, Willemstad, Curaçao

Certain payment processing services for fiat payments may be provided on behalf of Rabidi N.V. by:

Subsidiary / Payment processor: Tilaros Limited, a limited liability company incorporated in Cyprus (address details not specified in this notice).

The informational and review content relating to Quick Win available on https://quickwin-aussie.com is operated for the Quick Win brand and refers to the services provided by Rabidi N.V. only.

Data protection contact (Data Protection Officer / Privacy contact):

Email (primary for privacy and support): [email protected]
Email (general enquiries): [email protected]
Postal address for privacy correspondence: Rabidi N.V., Privacy Department, Dr. H. Fergusonweg 1, Willemstad, Curaçao

If you have any questions about this Privacy Policy or our data practices, you may contact us using the details above.

What Personal Data We Collect

OBSERVE: Identify all data types processed in connection with gambling and website use. EXPAND: Include direct collection, automatic collection and third-party data. REFLECT: Clearly categorise data for transparency and compliance.

Identity and Contact Data

Full name, date of birth, gender.
Residential address, country of residence, nationality.
Email addresses (e.g. those used for registration, support, marketing opt-ins).
Telephone number and other contact details provided by you.
Copies of identification documents (passport, ID card, driving licence) and proof of address (utility bill, bank statement) collected for KYC/AML and age verification purposes.

Account and Usage Data

Username, encrypted password and other account credentials.
Account settings, language and communication preferences.
Login and logout times, session duration and activity logs.
Responsible gambling settings (deposit limits, loss limits, self-exclusion, time-outs).

Technical and Device Data

IP address and approximate geolocation derived from it.
Device identifiers, device type, operating system, browser type and version.
Referring URLs, pages viewed, clickstream data and time stamps.
Log files related to errors, crashes and performance metrics.

Payment and Financial Data

Payment method details (e.g. masked card numbers, card issuer, expiry date) as required by payment processors.
Bank account details and IBAN where provided for withdrawals.
Transaction history including deposits, withdrawals, bonuses credited and chargebacks.
Verification information related to payment instruments to satisfy AML and fraud-prevention obligations.

Behavioral and Gambling Data

Game preferences, games played and session durations.
Betting and wagering history, stakes, wins and losses.
Bonus usage, participation in promotions, tournaments and loyalty programmes.
Interaction with on-site features (buttons clicked, navigation paths, search queries).

Communications and Support Data

Records of communications with support (email, live chat or other channels).
Content of queries, complaints and feedback, including metadata and time stamps.
Marketing communication preferences and opt-in/opt-out logs.

Cookies and Similar Technologies

Session cookies that maintain your login state and security during a visit.
Persistent cookies used to remember preferences and recognise returning users.
Analytics cookies enabling measurement of audience, performance and usage patterns.
Advertising and affiliation cookies for tracking campaign performance and, where permitted, personalised offers.
Similar tracking technologies (such as pixels and local storage) that operate in a comparable manner.

Some of the above information is provided directly by you (for example during registration or verification), some is generated in the course of providing services, and some is collected automatically via cookies and third-party tools when you use quickwin-aussie.com and related services.

Legal Basis for Processing

OBSERVE: Identify applicable legal principles (consent, contract, legitimate interests, legal obligations). EXPAND: Map each category of processing to its basis, also considering cross-border users. REFLECT: Provide a defensible explanation of why processing is lawful.

Performance of a Contract

We process identity, contact, account, payment and gambling data as necessary to:
- Register and manage your player account.
- Provide access to games, process deposits, wagers and withdrawals.
- Administer bonuses, promotions and loyalty schemes.
- Provide customer support and handle your requests.
This processing is necessary to perform the contract between you and Rabidi N.V. when you choose to open and use an account in connection with Quick Win.

Compliance with Legal and Regulatory Obligations

We process your data to comply with applicable laws and regulatory requirements, including those of Curaçao and other relevant jurisdictions, such as:
- Know Your Customer (KYC), Anti-Money Laundering (AML) and Counter-Terrorist Financing obligations.
- Requirements relating to prevention of fraud and other financial crime.
- Record-keeping duties for tax, accounting and anti-gambling-harm measures.
- Compliance with orders or requests from courts, regulators or law enforcement authorities.

Legitimate Interests

We rely on our legitimate interests, balanced against your privacy rights, for:
- Ensuring the security and integrity of our websites, systems and accounts.
- Detecting and preventing fraud, abuse, bonus misuse and game manipulation.
- Analysing usage to improve our services, user experience and technical performance.
- Defending, exercising or establishing legal claims.
- Operating, evaluating and improving our business, including through aggregated and pseudonymised analytics.
When we rely on legitimate interests, we implement safeguards such as pseudonymisation where appropriate to minimise the impact on your privacy.

Consent

We obtain your consent where required by applicable law, in particular for:
- Sending direct electronic marketing communications (e.g. via email or SMS) about Quick Win offers, promotions and news.
- Using specific categories of cookies and similar technologies for advertising and advanced analytics, where such consent is legally required.
You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal, by following the opt-out instructions in our communications or by contacting us.

Purpose of Processing

OBSERVE: List main purposes underlying all processing operations. EXPAND: Connect each purpose to concrete activities. REFLECT: Provide users with clear expectations.

Service Provision and Account Management

Creating and maintaining your Quick Win player account.
Allowing you to access games, place bets and participate in gambling activities.
Processing deposits, wagers, withdrawals and other financial transactions.
Managing bonuses, promotions, loyalty and VIP programmes.

Customer Support and Communication

Responding to your enquiries, complaints and feedback.
Sending essential service messages (e.g. transaction confirmations, policy updates, security alerts).

Legal, Regulatory and Risk Management

Verifying your identity, age and eligibility to use our services.
Carrying out AML/KYC assessments and monitoring suspicious transactions.
Complying with reporting obligations to competent authorities.
Managing disputes, enforcing our terms and protecting our legal rights.

Service Improvement and Analytics

Monitoring website performance and usage patterns.
Developing new games, features and promotional structures.
Conducting statistical and aggregated analysis of gambling behaviour (e.g. most played games, typical bet sizes) in a way that does not focus on identifiable individuals where reasonably possible.

Marketing and Personalisation

Providing you with information about products, services and promotions related to Quick Win, where permitted by law and your preferences.
Personalising your experience, for example by suggesting games or offers that may be relevant to your interests and prior behaviour, where such personalisation complies with applicable marketing and privacy rules.

Fraud Prevention and Security

Monitoring accounts and transactions for patterns consistent with fraud, money laundering, bonus abuse or game manipulation.
Operating security systems such as intrusion detection, access logs and anomaly monitoring.
Protecting our infrastructure, staff, customers and partners from security threats.

Disclosure & Sharing

OBSERVE: Identify categories of recipients of personal data. EXPAND: Explain when and why transfers occur. REFLECT: Emphasise protective measures and limits.

Group Companies and Service Providers

We may share your personal data with:
- Rabidi N.V. group entities and subsidiaries such as Tilaros Limited (Cyprus) involved in payment processing and operational support.
- Technical service providers (hosting, IT support, security, analytics tools).
- Payment providers, banks and financial institutions facilitating deposits, withdrawals and other financial transactions.
- Identity verification, AML and risk management providers that assist us in carrying out our legal obligations.
- Marketing and customer communication providers (email and SMS platforms) acting on our instructions.
These recipients act as data processors or independent controllers depending on their role. Where they act as processors, they provide guarantees to implement appropriate technical and organisational measures and process data only in accordance with our instructions.

Regulators, Authorities and Legal Counterparties

We may disclose information where required by law, regulation or a legitimate request from:
- Regulatory bodies, licensing authorities and supervisory authorities in Curaçao and other relevant jurisdictions.
- Law enforcement agencies, courts or governmental authorities in connection with investigations, proceedings or legal obligations.
- Professional advisers (lawyers, auditors, accountants) subject to confidentiality duties when necessary for advice or defence of legal claims.

Affiliates and Advertising Networks

We may share limited data (such as cookie identifiers and aggregated statistics) with:
- Affiliate partners who direct users to quickwin-aussie.com, for the purpose of tracking referrals and calculating commissions.
- Advertising networks and marketing partners for campaign measurement and, where permitted by law and based on your consent, personalisation of offers.
When required, such sharing is based on your cookie or marketing consent and subject to contractual safeguards.

Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets or similar corporate transaction involving Rabidi N.V. or the Quick Win brand, your personal data may be transferred to the relevant third parties, subject to appropriate confidentiality safeguards and, where required, further notices to you.

We do not sell your personal information in the sense of transferring it in exchange for monetary consideration unrelated to the provision of our services. Any sharing we undertake is for the purposes described in this Privacy Policy and subject to contractual and legal protections.

International Transfers

OBSERVE: Recognise that data flows across borders (Curaçao, Cyprus, other EU/EEA and third countries). EXPAND: Identify protections used for such transfers. REFLECT: Provide assurance about safeguards despite cross-border nature.

Your personal data is processed primarily in Curaçao, where Rabidi N.V. is incorporated and licensed, and in Cyprus, where Tilaros Limited provides payment processing and related services.
Some of our service providers and partners may be located in, or may process data from, countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.
Where data protection laws such as the GDPR are applicable due to your location or that of a service provider, we implement appropriate safeguards for transfers of personal data to countries without an adequacy decision, which may include:
- Standard Contractual Clauses (SCCs) or equivalent contractual mechanisms approved by competent authorities.
- Technical and organisational measures such as encryption, access controls and data minimisation.
- Contractual obligations on recipients to provide a level of protection essentially equivalent to that required by applicable laws.
By using our services and providing your information, you acknowledge that your data may be transferred internationally as described, subject to these safeguards.

Data Retention

OBSERVE: Identify legal and business needs for keeping data. EXPAND: Set category-based retention periods and deletion criteria. REFLECT: Balance regulatory obligations with data minimisation.

General principle: We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or to comply with legal, regulatory, accounting or reporting requirements.

Indicative Retention Periods

Player account records (identity, contact, KYC data): Typically kept for the duration of your active account and for up to five (5) years after account closure, or longer if required by AML, KYC or other regulatory obligations in Curaçao or applicable jurisdictions.
Transaction and gambling history: Retained for at least five (5) years after the relevant transaction or account closure, as required for financial reporting, anti-fraud and regulatory audit purposes.
Customer support communications: Generally stored for up to three (3) years after resolution of the issue, unless longer storage is needed for legal defence or regulatory requirements.
Marketing data and preferences: Retained for as long as you remain subscribed to marketing communications and for a reasonable period (normally up to two (2) years) after you unsubscribe, to document your preferences and comply with legal obligations.
Technical logs and security data: Stored for periods ranging from several months to two (2) years, depending on the nature of the logs and security requirements.

Deletion and Anonymisation

When data is no longer required for the purposes for which it was collected, or to comply with legal obligations, we will:
- Securely delete or anonymise the data so that it can no longer be associated with you; or
- Where deletion is not technically feasible (for example, due to backup systems), restrict access and use of the data until it can be securely removed.
We may retain anonymised or aggregated data indefinitely, as it no longer constitutes personal information.

Your Rights

OBSERVE: Recognise applicable rights frameworks (e.g. GDPR and comparable regimes). EXPAND: Detail each right, procedures, timeframes and costs. REFLECT: Provide user-centric instructions to exercise rights effectively.

Depending on your location and the laws that apply to you, you may benefit from rights similar to those provided under the EU General Data Protection Regulation (GDPR) and certain other privacy regimes. While our primary regulatory framework is Curaçao law, we strive to respect the following rights where reasonably practicable and consistent with our legal obligations:

Right of Access

You may request confirmation of whether we process your personal data and, if so, receive a copy of such data together with related information (e.g. purposes of processing, categories of data, recipients, retention periods).

Right to Rectification

You may request correction of inaccurate personal data and completion of incomplete data relating to you. In many cases you can update basic account details directly through your profile.

Right to Erasure

You may request deletion of your personal data in certain circumstances, for example where:
- The data is no longer necessary for the purposes for which it was collected; or
- You withdraw consent where consent was the sole legal basis; or
- You successfully object to processing.
We may not be able to delete data when retention is required by law (for example, AML/KYC and transaction rules typically oblige us to retain certain records for a minimum number of years).

Right to Restriction of Processing

You may request that we restrict processing of your data (other than storage) where:
- You contest the accuracy of the data, for a period enabling us to verify it; or
- Processing is unlawful and you oppose deletion; or
- We no longer need the data but you require it for the establishment, exercise or defence of legal claims; or
- You have objected to processing pending verification of our overriding legitimate grounds.

Right to Object

You may object at any time, on grounds relating to your particular situation, to processing based on our legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds or the processing is required for legal claims.
You have an unconditional right to object to processing of your data for direct marketing, including profiling related to such marketing. If you object, we will stop using your data for this purpose.

Right to Data Portability

Where processing is based on your consent or on a contract and carried out by automated means, you may request to receive your personal data in a structured, commonly used and machine-readable format and to have it transmitted directly to another controller where technically feasible.

Right to Withdraw Consent

Where we process your personal data on the basis of your consent (for example, for certain marketing or cookies), you may withdraw that consent at any time using the mechanisms provided (unsubscribe links, cookie settings) or by contacting us. Withdrawal does not affect the lawfulness of prior processing.

Procedures, Timeframes and Cost

You can exercise your rights by contacting us at [email protected] or [email protected], clearly stating:
- Your identity (we may request additional information to verify you).
- The right(s) you wish to exercise.
- Relevant details to help us process your request.
We aim to respond to all valid requests within one (1) month of receipt. If your request is particularly complex or we receive numerous requests, this period may be extended by a further two (2) months; in such cases we will inform you of the extension and the reasons for it.
We will generally handle your request free of charge. However, we may charge a reasonable fee or refuse to act on requests that are manifestly unfounded or excessive, in particular because of their repetitive character.

Cookies & Tracking Technologies

OBSERVE: Identify cookie types used. EXPAND: Explain purposes and management options. REFLECT: Enable informed consent and control.

Types of Cookies We Use

Strictly Necessary (Session) Cookies: These are essential for operating the website and providing services you request, such as maintaining your session after login, securing transactions and enabling core navigation. They are typically deleted when you close your browser.
Functional (Persistent) Cookies: These remember your preferences (e.g. language, display settings, login details where permitted) and enhance your experience on repeat visits. They remain on your device for a defined period or until you delete them.
Analytics / Performance Cookies: These collect information about how visitors use quickwin-aussie.com, such as which pages are visited most often, how users move around the site and error messages encountered. We use this data in aggregated form to improve the website's performance and usability.
Advertising and Affiliate Cookies: These may be set by us or third parties to measure the effectiveness of campaigns, attribute affiliate referrals (for example from review sites leading to Quick Win) and, where permitted, tailor marketing messages to your interests.

Managing Cookies

You can manage or disable cookies:
- Via your browser settings, which allow you to block or delete cookies from specific sites or all sites.
- Via any internal cookie management tools or banners we provide on quickwin-aussie.com, where you can adjust your preferences for non-essential cookies.
Note that blocking or deleting certain cookies may affect the functionality and performance of the website and may prevent you from using some features (such as remaining logged in or processing transactions).

Data Security

OBSERVE: Note risks associated with online gambling services and cross-border operations. EXPAND: Describe technical, organisational and procedural safeguards. REFLECT: Provide realistic assurance without guaranteeing absolute security.

Technical Measures

Use of modern Transport Layer Security (TLS 1.2 or higher) to encrypt data in transit between your device and our servers.
Encryption of sensitive data at rest where appropriate, including certain financial and authentication-related information.
Implementation of firewalls, intrusion detection and prevention systems, and network segmentation to reduce attack surfaces.
Regular backups and resilience measures to reduce the risk of data loss and ensure continuity of services.

Access Controls and Authentication

Access to personal data is strictly limited to authorised staff and service providers who require such access for legitimate business or regulatory purposes.
Role-based access controls and logging of access to sensitive systems.
Use of strong authentication mechanisms, and support for additional security features where applicable.

Organisational and Procedural Safeguards

Internal policies and procedures governing data protection, information security and incident management.
Staff training and awareness programmes regarding confidentiality, data protection and security practices.
Contractual obligations on service providers to implement appropriate security controls.
Periodic risk assessments and, where appropriate, external security audits or assessments aligned with recognised standards (such as ISO 27001 or SOC 2) where applicable to specific providers.

Incident Response

Documented incident response procedures to identify, investigate and mitigate potential data breaches or security incidents.
Where required by applicable law, notification to relevant authorities and, when necessary, to affected individuals without undue delay, including information about measures taken or proposed to address the incident.

While we strive to protect your personal data using industry-standard measures, no system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for using up-to-date security software on your own devices.

Complaints & Contacts

OBSERVE: Identify channels for raising concerns. EXPAND: Clarify internal escalation and external supervisory options. REFLECT: Provide a transparent, user-friendly complaint path.

How to Contact Us

Primary privacy and support email: [email protected]
General enquiries: [email protected]
Postal address: Rabidi N.V., Privacy Department, Dr. H. Fergusonweg 1, Willemstad, Curaçao

Internal Complaint Procedure

Submission: Send your complaint or query regarding privacy or data protection to the email or postal address above, including:
- Your full name and contact details.
- A clear description of your concern or request.
- Relevant supporting information (such as screenshots or correspondence).
Acknowledgement: We will acknowledge receipt of your complaint within a reasonable time, typically within five (5) business days.
Investigation: We will investigate your complaint and may contact you for additional information if necessary.
Response: We aim to provide a substantive response within one (1) month of receiving your complaint or, where that is not possible due to complexity, notify you of any extension and expected timeframe.

Regulatory and Supervisory Authorities

Depending on your place of residence, you may have the right to lodge a complaint with a data protection or privacy supervisory authority in your jurisdiction if you believe your rights have been infringed. Contact details will vary by country.
For information about the Australian Communications and Media Authority's (ACMA) role in relation to illegal offshore gambling services accessible from Australia, you may consult:
- https://acma.gov.au/blocking-illegal-offshore-gambling-websites

We encourage you to contact us first so that we may attempt to resolve your concerns directly.

Updates

OBSERVE: Recognise that privacy practices may evolve. EXPAND: Define update mechanisms and user options. REFLECT: Maintain transparency through version control and notifications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors.
Each version of the Privacy Policy will be identified by the "Last updated" date indicated below.

Notification of Material Changes

When we make material changes that significantly affect how we process your personal data, we will take appropriate steps to inform you in advance, which may include:
- Notices displayed on quickwin-aussie.com (e.g. banners or pop-ups).
- Notifications via your account dashboard.
- Email communications to the address associated with your account.
Where feasible and appropriate, we will provide at least thirty (30) days' advance notice of material changes before they take effect, particularly where they would expand the ways in which we use your data.

Your Options

If you do not agree with the updated Privacy Policy, you may choose to:
- Adjust your privacy settings, cookie preferences or marketing choices as applicable; and/or
- Close your account and request deletion or restriction of your data, subject to our legal and regulatory retention obligations.

Last updated: January 2026