Contact Us

Contact Quick Win Support

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Primary Contact Channels

You can contact the Quick Win support team for any questions related to your experience on quickwin-aussie.com, including technical issues, account queries, or feedback about the information provided on Quick Win.

• Email (Support): [email protected] - for player support and general assistance (priority)
• Email (General Information): [email protected] - for non-urgent and informational requests
• Press Enquiries: [email protected] - for media and communications
• Sales / Commercial: [email protected] - for partnership or commercial discussions
• Careers / HR: [email protected] - for employment-related communications
• Official website: https://quickwin-aussie.com

Corporate and Licensing Information

The Quick Win brand, as referenced on Quick Win in connection with quickwin-aussie.com, is operated by Rabidi N.V., a public limited company incorporated under the laws of Curaçao.

• Operator company: Rabidi N.V.
• Registered address: Dr. H. Fergusonweg 1, Willemstad, Curaçao
• Company registration number: 151791
• Licensing jurisdiction: Curaçao
• Gaming licence: 8048/JAZ2020-001, issued by Antillephone N.V. (8048/JAZ series), status indicated as valid as of checks conducted in 2024 and expected to remain in force into at least 2026 unless revoked.
• Payment processor (fiat payments): Tilaros Limited, Cyprus (regional office details not fully specified)

Rabidi N.V. is registered in the Curaçao Commercial Register. For high-level corporate registry information, you may consult the Curaçao Chamber of Commerce at http://curacao-chamber.com. Please note that Rabidi N.V. is a privately held offshore entity and does not publish audited financial statements or public credit ratings; players and users rely primarily on the operator's track record and licensing status.

Important Notice for Australian Residents

Regional Compliance Note (Australia): The content on Quick Win is informational in nature and does not itself provide gambling services. The brand Quick Win, as operated via quickwin-aussie.com by Rabidi N.V., is licensed in Curaçao and is considered an offshore operator from the perspective of Australian law.

• The Australian Communications and Media Authority (ACMA) has ongoing enforcement powers against illegal offshore gambling services targeting Australian residents and may request internet service providers to block access to certain offshore gambling websites.
• Rabidi N.V. and related brands have appeared in ACMA enforcement and blocking actions aimed at offshore gambling services.
• Australian residents should be aware that access to offshore gambling sites may be restricted or blocked under Australian law and that consumer protections available under Australian-licensed services may not apply.

For official information regarding ACMA's actions against illegal offshore gambling services and the website blocking register, please refer to the ACMA website: https://acma.gov.au/blocking-illegal-offshore-gambling-websites.

Responsible Gambling and Complaint Handling

If you contact us about responsible gambling concerns, account limits, or potential gambling-related harm associated with your use of Quick Win via quickwin-aussie.com:

1. Initial contact: Use the support email [email protected] or the contact form below to describe your concern in as much detail as possible (including username, country of residence, and nature of the issue).
2. Internal review: The support team will review your request, may request additional information, and will generally respond within one business day. Complex issues may require a longer investigation period.
3. Escalation: If you are dissatisfied with the initial response, you may request escalation to a supervisor or the complaints department via the same email thread, clearly indicating that you wish to escalate your complaint.

Please note that, as an offshore operator licensed in Curaçao, dispute resolution mechanisms and player recourse options may differ from those available under Australian-licensed gambling operators. Australian-specific dispute resolution bodies may not have jurisdiction over disputes involving offshore operators such as Rabidi N.V.

Technical Testing and Fairness References

Quick Win indicates reliance on industry-standard random number generator (RNG) testing. While specific certificate numbers for this brand are not provided here, RNG testing services are commonly provided by independent laboratories such as Gaming Laboratories International (GLI). For general information about GLI's RNG testing services, you may consult: https://gaminglabs.com/services/rng-testing.

Research and Regulatory References

For broader context on offshore gambling and associated risks, including services offered to Australian residents, you may find independent research and regulatory materials useful. For example:

• Australian Institute of Family Studies - Illegal offshore gambling sites
• ACMA - Blocking illegal offshore gambling websites

These external resources are provided for informational purposes only and are not controlled by Quick Win or Quick Win.

Data Protection and Use of Your Contact Details

When you contact us via email or through the contact form below:

• Your email address and message content will be used solely for the purpose of responding to your enquiry, handling your request, or addressing your complaint.
• Do not include sensitive personal information (such as full payment card details, full identification numbers, or passwords) in the contact form or email. If such information is required for verification, the support team will provide specific, secure instructions.
• By submitting the form, you acknowledge that your message may be routed through systems operated by or on behalf of Rabidi N.V. and its processors (including Tilaros Limited, where applicable) for support and compliance purposes.

If you have questions about how your personal data is processed in relation to support communications, please indicate this clearly in your message so that your request can be directed to the appropriate contact point.

Availability and Response Times

Support services associated with Quick Win via quickwin-aussie.com are intended to operate 24/7. However, specific response times to enquiries submitted via this contact page or via email may vary depending on volume, complexity of your request, and any technical issues.

• Standard target: Response within one business day for most enquiries.
• Complex issues: Cases involving payment investigations, compliance checks, or detailed account reviews may reasonably require additional time. You will be informed if more time is needed.
• Language: Support is primarily provided in English.

This information is current to the best of our knowledge and is intended to remain applicable through 2026, subject to operational or regulatory changes. Any material changes to contact channels or response policies should be reflected in updated contact information on quickwin-aussie.com.